Delivery Information
Shipping
Delivery times will differ depending on the location. If you require faster shipping, please call us on 1300 934 028 to arrange this.
Feel free to contact us for delivery times to your area. Freight is shipped daily. For same-day dispatch, booking must be received before 12 noon.
This information is subject to change without notice.
If you have any questions on how to return your items to us, please call us on 1300 934 028.
Returns
- All discrepancies or damage must be reported within 48 hours of receipt of order.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- All freight costs incurred by us plus a 15% restocking fee will apply for change of mind.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive a credit within a certain amount of days, depending on your card issuer’s policies.